Pick up can be arranged from our location in Alfords Point, 2234. We have time slots available from 9.30am - 6.45pm, 7 days a week. Please select the time that suits you best at checkout.
Once you place your order, you will be sent specific pickup details and the address.
Gift n’ Pop delivers to Sydney Metropolitan Suburbs and selected Greater Sydney suburbs. These rates are calculated based on the distance from our Alford's Point location.
Due to the fragile and perishable nature of balloons, we cannot ship beyond Sydney, Interstate or Internationally.
We use drivers who are specialised in handling fragile gifts and deliver on the date of your occasion. It is best to check if your desired date is available through our date selection function when placing an order.
We cannot offer guaranteed or specific delivery time, as this will depend on the driver's route for the day. Under no circumstances can we prioritise a delivery address.
Deliveries usually take place between 9.00am - 6.00pm, 7 days a week. Delays may occasionally occur in the event of any heavy traffic, accidents or roadworks.
You will be notified once the gift is delivered. We will leave the gift unattended in a safe place if there is no one to collect the arrangement. Gift n' Pop will not be held liable for any theft, damage, losses should this occur.
Gift n’ Pop serves the right to charge a redelivery fee should you provide us with the incorrect address or insufficient address details, or if there are any access issues and we cannot get in touch with the recipient after 10 minutes.
BALLOON CARE GUIDE
It is recommended the recipient is gifted the balloon arrangement within 12 hours of collection to ensure balloon quality is optimised. Stand time cannot be guaranteed and is affected by temperature and external factors beyond our control. The nature of balloons are temporary and fragile so the following guidelines must be adhered to:
• Keep sharp objects away from the balloon prior to popping
• Always handle the balloon gently, only lift the balloon by the box base
• Keep upright/flat
• Keep out of direct sunlight, balloons will be handed to you during pick ups covered by a bag to protect the balloon from any sunlight or heat.
It is recommended to keep the balloon covered with this bag on until gifting. If the balloon is being delivered straight to the recipient, the balloon will not be covered with a bag.
• Keep out of air conditioning
If you are gifting the balloon the next day, please let us know in the additional notes.
Due to the nature of our business and the current climate, we rely on products being available. When an item is not available, Gift n' Pop reserves the right to substitute products with another item similar to the unavailable item quality and value without prior notice.
The colour scheme of your gift will depend on stock availability and suitability of the gift. The colour scheme of your arrangement may not always reflect what is pictured. If your colour preference is unavailable, we will select a colour scheme closest to what was originally requested.